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By purchasing 1 or 2 year Ltd Wizard Puff Warranty you agree to the below,

Any device(s) purchased on this website, WizardPuff.com, with external 1 year or 2 year Limited Wizard Puff warranty will warrant against defects in materials and workmanship under normal use for a period of 1 or 2 year(s) from the date of retail purchase by the original end-user purchaser. If a physical defect arises and a claim is received within the Warranty Period, at its option and to the extent permitted by law, WizardPuff.com will either:

  1. Exchange the product with a product that is new or is at least a functionally equivalent product, or
  2. Refund the purchase price of the product

The Limited Warranty does not apply to normal performance degradation of light(s) (including and not limited to LEDs, bulbs and lamps), battery(ies), heating chamber(s), heating element(s), glass part(s)/accessory(ies), ceramic part(s)/accessory(ies) or negligence use of the product.

Exclusions and Limitations

The Limited Warranty applies only to products sold on this website www.WizardPuff.com that can be identified by the original bill of sale. The Limited Warranty does not apply to any non-WizardPuff.com sold products. This warranty does not apply to (a) damage caused by accident, abuse, misuse, flood, fire, earthquake, acts of piracy, or other external causes; (b) to damage caused by operating the product outside the permitted or intended use as described by the manufacturer of the product; (c) to a product or part that has been modified to alter functionality or capability without the written permission of the manufacturer; (d) to cosmetic damage, including but not limited to scratches, dents, and broken plastic; (e) to products that are counterfeit and/or made by (an) unauthorized manufacturer(s). 

Warranty applies to original end-user purchaser only and is non-transferable.



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